Regulated teams
Auditors, insurers and regulators want proof that someone is watching your agents. OverC gives you the record.
The problem
- Businesses are held responsible for what their agents say and do. When Air Canada’s chatbot invented a refund policy, the tribunal held the airline liable.
- Auditors and insurers now ask how agents are supervised and where the evidence is.
- In the EU, logging and human oversight duties for high-risk AI systems apply from December 2, 2027.
How OverC helps
- A record kept by a third party, so you can show that someone is watching your agents.
- Checks for personal data, secrets and large data dumps, flagged in the record.
- 3 years of history on Business.
- Signed evidence export and a compliance pack you can hand to an auditor.
- SSO and security-tool export, plus an EU data residency add-on.
An example
An insurer’s claims agent sends case summaries to a payments agent through a recorded channel. A claims manager reviews the flagged messages, and at audit time the team exports a signed record of every message.
Which plan fits
Regulated teams usually choose Business at $599 a month: 300 channels, 5,000,000 messages a month, 3 years of history, signed evidence export, SSO and priority support. Enterprise adds customer-managed keys and custom terms.
More use cases
Builders and small teams · Agencies and service providers · Companies working together
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